Shipping policy

At Honey Pot Jewellery, we are dedicated to ensuring your jewellery arrives in perfect condition and as quickly as possible. Please review our shipping policies below for details on processing times and delivery times.

Shipping Destinations

We currently ship to addresses within the United Kingdom and select international locations. To confirm availability for your location, please check at checkout or contact us at sales@honeypotjewellery.co.uk.

Processing Times

• Order Processing: All orders are processed within 1-2 business days. Orders placed after 12 PM (GMT) on Fridays or during weekends will be processed on the next business day.
• Order Confirmation: You will receive an email confirmation once your order has been processed and prepared for shipment.

Shipping Options & Delivery Times

• UK
  Free Standard Shipping
  Delivery within 2-3 business days.

• USA
  Estimated delivery within 5-7 business days.

• Canada
  Estimated delivery within 5-7 business days.

• Australia
  Estimated delivery within 5-7 business days.

• EU Countries
  Estimated delivery within 3-5 business days.

• Other International Destinations
  Delivery times vary, typically within 7-15 business days.

Please Note: Delivery times are estimates and may vary due to circumstances beyond our control, including weather conditions, carrier delays, or customs processing for international orders.

International Taxes & Duties

For international orders, additional import duties, taxes, or customs fees may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in our shipping rates. For more details, please consult your local customs office.

Order Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey. Please allow up to 24 hours for tracking updates to appear.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 48 hours of the expected delivery date at sales@honeypotjewellery.co.uk. We will work with the carrier to resolve any issues and ensure your satisfaction.

Address Changes

If you need to change the shipping address after placing an order, please reach out to us promptly. Address change requests can be made by contacting our customer service team at sales@honeypotjewellery.co.uk, though changes may not be possible if the order has already shipped.

Questions?

For any questions about shipping, please contact us at sales@honeypotjewellery.co.uk. We’re here to make your shopping experience as seamless as possible.

Thank you for choosing Honey Pot Jewellery!